Privacy Policy
Last Updated: January 1, 2025
Contents
SEO South ("we," "our," or "us") operates seosouth.com and provides AI-powered SEO and content services. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services. By using our site, you agree to the practices described here.
1. Information We Collect
We collect information in the following ways:
Information You Provide
- Contact information (name, email address, phone number, business name) when you fill out forms or sign up for services.
- Website and business details you provide during onboarding, including your domain, WordPress credentials, and business type.
- Payment information processed securely through our third-party payment processor. We do not store full card numbers.
- Communications you send us, including emails, support requests, and feedback.
Information Collected Automatically
- Log data including IP addresses, browser type, pages visited, time spent, and referring URLs.
- Device information including hardware model, operating system, and unique device identifiers.
- Usage data about how you interact with our website and services, collected via cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our SEO and AutoBlog Pro services
- Process payments and send billing confirmations
- Communicate with you about your account, service updates, and support
- Send marketing communications (you may opt out at any time)
- Improve our website, services, and content pipelines
- Monitor and analyze usage patterns and performance metrics
- Comply with legal obligations and enforce our terms
3. Sharing Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: We share data with trusted third-party providers who help us operate our services (e.g., payment processors, email platforms, analytics tools). These providers are contractually obligated to protect your data.
- Legal Requirements: We may disclose information if required by law, court order, or to protect the rights and safety of SEO South and its users.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve your experience. These include:
Essential Cookies
Required for basic site functionality. Cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our site (e.g., Google Analytics).
Marketing Cookies
Used to deliver relevant ads and track campaign performance.
Preference Cookies
Remember your settings and preferences across sessions.
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
5. Third-Party Services
Our services integrate with and rely on the following third-party platforms. Each has their own privacy policy governing how they handle your data:
6. Data Security
We implement industry-standard security measures to protect your information, including SSL encryption, secure credential storage, and access controls. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.
We retain your personal data only as long as necessary to provide our services and comply with legal obligations. When you cancel your account, we will delete your data within 90 days, except where retention is required by law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal requirements.
- Portability: Request your data in a structured, commonly used format.
- Opt-Out: Unsubscribe from marketing communications at any time using the link in any email we send.
To exercise any of these rights, contact us at [email protected].
8. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page and, for material changes, notify you by email. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out: